ENTERPRISE VOICE AGENT

The world’s #1 autonomous voice agent.
Built for real-world enterprise operations.

Deploy an autonomous voice workforce that navigates 4-level IVR menus, conducts complex multi-turn business negotiations, handles objections, and bridges live multi-party calls. Powered by the industry benchmark model ranked #1 on Tau-bench.

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Human conversation.Enterprise performance.

Built to keep a conversation moving. Engineered to keep your operations moving, too.

#1On Tau-bench

#1 Ranked on Tau-bench

Our conversational AI ranks #1 on Tau-bench for conversational realism and multi-turn stability.

<500msEnd-to-end latency

End-to-End Latency

Our voice AI delivers end-to-end latency below 500ms, with acoustic Voice Activity Detection (VAD) and End-of-Turn (EOT) prediction.

50+Countries supported

Bilingual & Global PSTN Carrier-Grade Dialing

Our bilingual, carrier-grade PSTN dialing supports global calling across 50+ countries.

Intelligent Call Handling

Acoustic Turn-Taking & Zero Interruption Lag

Proprietary cluster-native VAD and acoustic EOT models predict speech boundaries in real time, supporting natural human interruptions without robotic pauses.

Smart IVR & Extension Traversal

Automatically parses verbal phone menus, transmitting sub-millisecond DTMF tones to bypass complex call center queues.

Queue Holding & Live Handoff

Autonomously waits on hold during 45-minute queues; instantly brings human operators or customers into the call via intelligent 3-way bridging upon reaching an agent or OTP prompt.

Intelligent Call Handling — Pine voice session. Example call · Delivery address update. Pine AI Agent. Navigate the menu. Hold the line. Bring people in.. Smart IVR & Extension Traversal. “For delivery support, press 2.”. Menu parsed. →. DTMF 2. →. Extension reached. Sub-millisecond DTMF signaling. Queue Holding & Live Handoff. Autonomously holds through 45-minute queues.. Agent reached / OTP requested. →. Invite Human. 3-way bridging · Human operator or customer joins. Acoustic Turn-Taking & Zero Interruption Lag. Live transcription · Cluster-native VAD + acoustic EOT. I’d like to update my delivery, address, um…. Filler detected .... Keep listening .... …to my office.. End of turn detected .... Sure, I can help with that. What’s the new address?. Human interruption → Pine yields and listens

Autonomous Calls & Meetings

/01

Inbound Concierge & Call Routing

24/7 autonomous front desk classifying caller intent, routing VIPs, screening spam, and capturing structured CRM leads.

/02

Outbound Negotiation & Dispute Settlement

Negotiates supplier quotes, resolves billing discrepancies, and enforces corporate service agreements.

/03

Multi-Party Call Pooling

Dynamically orchestrates multi-party conferences with speaker-aware permissioning and live context sharing.

/04

Meeting Proxy & Automated Minutes

Dials into Zoom / Teams / Google Meet sessions, transcribes discussions, and produces structured action items within 10 seconds.

Enterprise ROI & Use Cases

Logistics & Freight Tracking

Dispatches 500+ daily check-calls to carriers to verify pickup times and transit exceptions, cutting dispatcher phone workload by 80%.

Ready to deploy an autonomous AI workforceacross your enterprise?

Experience carrier-grade voice agents, cloud computers, deterministic workflows, and connected business knowledge.

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The world’s #1 autonomous voice agent.Built for real-world enterprise operations.