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ENTERPRISE AI GOVERNANCE & EVALUATION

Total visibility. Zero hallucinations. Enterprise-grade AI governance.

Validate AI quality through pre-deployment test suites and 1–100% configurable audits of real production sessions. Track complete execution trails per role and per user with granular privilege management to ensure every agent operates strictly within its designated boundaries.

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Test before launch.Stay in control after.

Run regression tests before deployment, audit live sessions at your chosen sampling rate, and limit agent actions through role-based permissions.

100%Pre-release regression test coverage

Validate before every release

Run the full regression test suite before each production rollout to check for unexpected behavior.

1%–100%Configurable session sampling

Adjust audits to your needs

Sample 1% to 100% of live sessions, with risk-based triggers to flag anomalies.

RBACRole-based access control

Limit access by role

Assign permissions by role, granting only the access needed for each task.

End-to-End Execution Trails & RBAC

Immutable Execution Trails

Logs every phone utterance, cloud browser click, and outbound email in an immutable, auditable timeline.

Granular Role-Based Access Control

Granular Role-Based Access Control (RBAC) ensures each agent instance only executes permitted actions, preventing unauthorized privilege escalation.

End-to-End Execution Trails & RBAC
Granular Role-Based Access Control. Role-scoped permissions for every agent. Pine AI Agent. Check permissions before every action. Permitted action → Execute. Outside role → Blocked. Immutable Execution Trails. Every action · One auditable timeline. Phone utterance. Cloud browser click. Outbound email

Custom Tests for Speech vs. Action

Verbal Responses vs. Tool Calls

Evaluates verbal responses and tool calls independently.

Verbal vs. Action Alignment

Eliminates the risk of agents saying the right thing verbally while executing incorrect API calls or clicking wrong buttons in the background.

Custom Tests for Speech vs. Action
Verbal Responses vs. Tool Calls. Pine AI Agent · Two independent evaluations. Verbal Responses. What the agent says. EXAMPLE RESPONSE. “I’ve updated your address.”. Response evaluated independently. Tool Calls. What the agent executes. EXAMPLE EXECUTION. API call → Update address. Execution evaluated independently. Verbal vs. Action Alignment. Compare the response with the executed action. Aligned · Words and actions agree. Mismatch · Wrong API call or browser click

Regression Tests from Real Production Failures

Converts edge-case production failures into persistent, reusable test cases that run against every future release to prevent recurring bugs.

Regression Tests from Real Production Failures
Reusable Regression Test. Persistent test case · Saved for reuse. INPUT. Captured failure context. ASSERTION. Expected behavior. Every Future Release. Run the same saved regression tests again. Release N. Release N+1. Release N+2. Catch recurring bugs

Comprehensive Test Suites for Release Gatekeeping

Groups hundreds of custom functional and regression tests into unified test suites; releases are automatically blocked unless 100% pass criteria are met.

Comprehensive Test Suites for Release Gatekeeping
Functional Tests. Custom functional scenarios. Regression Tests. Previously captured failures. Unified Test Suite. Hundreds of custom tests, one release gate. RELEASE GATE. 100%. Pass criteria required. All tests must pass. Release Allowed. 100% pass criteria met. Release Blocked. Any test fails · Automatically blocked

Configurable Real-Time Session Audits

Configurable Sampling Rates

Configures sampling rates from 1% to 100% across live production sessions.

Risk-Based Audit Filters

Filters by call outcome, workflow version, financial threshold (e.g., refunds > $500), or sentiment spikes to audit high-risk interactions.

Configurable Real-Time Session Audits
Session Audit Settings. Configure which live production sessions to audit. Sampling rate. 25% · Example. 1%. 100%. Risk-based filters. Call outcome. Workflow version. Refunds > $500. Sentiment spikes. Real-Time Session Audits. Audit sessions selected by your configuration. EXAMPLE AUDIT STREAM. Refund > $500. Auditing. Sentiment spike. Auditing

Actionable Evaluation Findings

Delivers clear Pass/Fail verdicts against established compliance criteria, accompanied by suggested corrections, legal/business rationales, and resolution tracking.

Actionable Evaluation Findings
Evaluation Findings. Example · Established compliance criteria. Customer identity verified. PASS. Refund approval recorded. FAIL. Correction & Resolution. Example finding · Refund approval missing. SUGGESTED CORRECTION. Obtain approval and attach the record to the session.. LEGAL / BUSINESS RATIONALE. Example policy: refunds require documented approval.. Resolution tracking. Open. →. In progress. →. Resolved

Human-in-the-Loop Feedback & Calibration

Reviewer Scoring & Calibration

Reviewers score audit evaluations to calibrate underlying scoring models.

Issue Flagging & Prioritization

Directly flags transcript timestamps or screen recording moments with specific issue types and priority rankings.

Human-in-the-Loop Feedback & Calibration
Human Review. Example session · Review an audit evaluation. Reviewer score. 3 / 5 · Example. 1. 2. 3. 4. 5. Flagged moments. Transcript · 02:14. Issue type: Missing approval. PRIORITY. High. Screen recording · 03:42. Issue type: Wrong button click. PRIORITY. Medium

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