ENTERPRISE CONTEXT & INTEGRATIONS

Connect to 200+ enterprise systems. Deliver the right context at the exact right moment.

Integrate Pine AI agents directly into your CRM, ERP, ticketing platforms, and internal databases. Fetch customer records before a call, update pipeline deals in real time, trigger workflows from external webhooks, and let browser agents bridge legacy software without APIs.

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Connect your systems.Put context to work.

Connect agents to your business tools, retrieve context during live conversations, and use browser automation to reach systems without APIs.

200+Pre-built connectors

Connect your existing tools

Access 200+ pre-built connectors, including Salesforce, SAP, ServiceNow, Zendesk, Teams, and Slack.

< 50 msContext retrieval

Retrieve context as conversations unfold

Fetch relevant context in under 50 milliseconds during live, multi-turn conversations.

zeroAPI support

Fallback Browser Bridge

for legacy on-premise systems with zero API support.

Connect agents to the systems your business runs on

Read and update business records, manage support tickets, query data, and keep teams informed across your existing tools, including legacy systems without APIs.

CRM and ERP Systems

Read customer records, update deal stages, log call transcripts, and check inventory or order status in Salesforce, HubSpot, SAP, and NetSuite.

Support & Ticketing Systems

Create/update support tickets, inspect history, and escalate complex technical disputes directly into ServiceNow and Zendesk queues.

Databases and Specialized APIs

Query internal data warehouses (Snowflake, PostgreSQL, BigQuery), proprietary pricing engines, mapping, routing, and logistics systems.

Team Communications

Push real-time status alerts and approval cards into Slack, Microsoft Teams, and email.

Custom Webhooks & Browser Bridge

Standard HTTP webhooks for custom endpoints; automated cloud browser agents navigate legacy portals lacking API access.

Context at the Exact Right Time

Pre-session loading

Before a call connects or a web task starts, retrieve the customer's communication history, profile, and preferences from the CRM.

Live JIT fetching

During a call or task, dynamically query real-time inventory or shipping quotes based on the user's latest request.

Event-driven webhook triggers

When external systems send webhook events—such as a Shopify refund or a failed Stripe payment—automatically trigger the corresponding Pine workflow.

Context at the Exact Right Time — Pine session context. The right context for every call and web task. Before session. PRELOAD. CRM context. History · Profile · Preferences. →. Pine session. Ready before start. During session. LIVE JIT. Latest request. Call or web task. ↔. Real-time data. Inventory · Shipping quotes. Query fresh data as the customer’s request changes.. Event-triggered workflows. Example routes · Run when an external event arrives. EXTERNAL EVENT. PINE WORKFLOW. Shopify · Refund issued. →. Refund workflow. Stripe · Payment failed. →. Payment recovery

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